Assistant Director, Education Abroad & Exchanges

JOB SUMMARY:

Under the general direction of the Vice President for International Relations and The Brennan Center, the Assistant Director for Education Abroad & Exchanges, is responsible for the planning, advising, marketing, staffing, implementation, and evaluation of study/travel programs at NU. The Assistant Director administers semester, short term and faculty-led study/travel programs with department faculty and markets programs across campus, recommends and enforces NU study abroad policies and procedures, and manages the post-program evaluation and feedback.

ESSENTIAL DUTIES:

• Advises students on how to fit a study abroad experience into their degree program
• Manages relationships with affiliate partners to offer a variety of student study-abroad opportunities
• Promotes opportunities by conducting various information sessions, study abroad fairs, social events, and marketing campaigns and by maintaining a social media presence
• Maintains a departmental website and up-to-date database of study abroad applicants
• Conducts pre-departure and re-entry orientations with all students
• Assists students with the application process, visa process if needed, and all other details pertaining to preparation to go abroad including course selection, health insurance, housing applications, travel details, etc.
• Continually evaluates study abroad partner portfolio and program information, including site visits as needed
• Supports faculty-led study abroad programs from conception to completion, including planning, budgeting, promoting, making travel arrangements, etc.
• Helps faculty schedule interest and orientation meetings
• Monitors the departmental budget
• Supervises and manages student employees, as necessary, to enhance their academic and professional development
• Handles distribution of post-program student evaluations and program feedback
• Responds to and resolve student/parents/faculty/resident director's concerns and emergencies overseas
• Acts as liaison with academic departments for program development and support.
• Attends monthly Saturday Admissions Open House events to promote Study Abroad opportunities
• Supervises study abroad student volunteers and support staff with outreach, engagement, recruitment, and building study abroad awareness across campus.
• Assists the Vice President for International Relations with various projects as needed.
• Performs other job-related duties as needed.

QUALIFICATION STANDARDS

• Bachelor's degree and 2-3 years of experience in advising students in study abroad
• Skills in budget preparation and the ability to develop financial plans.
• Ability to plan, market and evaluate abroad programs.
• Knowledge and understanding of academic policies and procedures, course requirements and prerequisites, and procedures governing credit transfer.
• Ability to retain and disseminate a varied body of information and employ independent decision-making skills.
• Skill in organizing resources and establishing priorities.
• Experience as a study abroad participant (semester or year) or experience working outside the United States preferred.
• Program planning and marketing experience preferred.
• Ability to interact and communicate effectively with a wide range of constituencies in a diverse community with varying identities, cultures, and backgrounds.
• Demonstrated knowledge in advising techniques for study abroad programs in a higher education setting.
• Excellent oral and written communication skills including effective public speaking and presentation skills and an ability to communicate enthusiasm for the programs and activities being represented.
• Strong time management and prioritization skills. Strong organizational, project management, administrative, and computer skills.
• Ability to manage multiple projects and responsibilities in a fast-paced environment.
• Proficiency with office electronic tools including electronic communication (virtual, social media, etc.)
• Ability to work occasional non-standard (evening, weekend) hours as needed to meet the position's professional obligation.
• Committed to fostering a workplace culture of belonging, where diversity is celebrated, and equity is a core value.

Please note: Qualified candidates must live or relocate within a daily commuting distance of the Campus location upon hire.