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Bilingual Call Center Representative

companyNelson Connects
locationRoseville, CA 95678, USA
PublishedPublished: 1/26/2023
Full Time

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Job Title:Bilingual Call Center Rep
Location: Roseville, CA
Compensation: $18.00/HR

Call Center Agent Responsibilities: 

  • Conducting outbound calls to collect medical records or payments 
  • Research and gather information prior to dialing to ensure professional and informed calls
  • Take details notes during and after the call, inputting all information into system
  • Process approximately 60 calls daily 

Call Center Agent Requirements: 

  • Must have professional and confident phone presence 
  • Superior personable and friendly customer service 
  • Experience with Collections or Call Center preferred
  • Must be willing to undergo a background check

Job Title: Bilingual Call Center Rep
Location: Roseville, CA
Compensation: $18.00/HR

About Nelson Connects:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson Connects can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and were excited to help you find the job youve been looking for. 

Pay Transparency: Nelson Connects provides pay transparency by placing salary ranges in all job postings in accordance with state and local regulations. We are committed to communicating pay clearly throughout the employment process.   

California Fair Chance Act & Beyond: Qualified applicants with criminal histories will be considered for employment in accordance with applicable regulations. We will consider qualified Applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and CA Fair Chance Act. 

Temporary Associate Benefits Offered: Weekly benefits offered include Medical, Dental, Vision, HSA, EAP, Life/AD&D, STD, Commuter FSA, + state mandated benefits.  

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services, or any other classification protected by law. 

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