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Director, Conferences

companyAirports Council International - NA
locationWashington, DC 20402, USA
PublishedPublished: 1/10/2023
Full Time

To Apply:

Interested applicants should send a cover letter and resume with salary requirements to Human Resources at

About ACI-NA

Airports Council International – North America (ACI-NA) is an aviation trade association based in downtown Washington, D.C. ACI-NA is the voice of North American airports, representing local, regional and state governing bodies that own and operate commercial airports in the United States and Canada. ACI-NA is the largest of the five worldwide regions of the Airports Council International (ACI). Our members represent more than 300 airports operating in the United States and Canada and nearly 400 aviation-related businesses.

Summary Description of Job 

The Director of Conferences is both a visionary and a master at implementation, responsible for the planning and execution of key public-facing ACI-NA conferences, with a focus on event strategy, logistics, attendee experience and collaborative planning and execution, including ACI-NA’s Annual Conference & Exhibition. The association holds 20+ multi-day conferences each year, both in the U.S. and Canada.

Function of the Position:

The Director of Conferences will assist the department with the collaborative design and implementation of the event experience for all ACI-NA conferences and lead key elements of the Annual Conference. Duties will include leading the planning and direction of a minimum of 6 conferences annually and supporting the department with other events. This includes site selection, site visits, negotiation and venue contracting, budget development, monitoring and performance, event logistics, food & beverage, registration, AV needs, and special events.  

Job Duties:

  •        Meeting and Event Management & Planning: Oversees scheduling, coordination, and execution for selected events in support of the mission of the ACI-NA and ensures a successful liaison with external vendors. In conjunction with the registrar, leads registration and set up efforts, food & beverage selections, monitors housing, and determines audiovisual needs. 
  •        Contract Review/Negotiations: Lead internal contractual negotiations and facilitate external vendor negotiations; responsible for ensuring compliance with all contract terms.  
  •        Budget Management and Reporting: Develops budgets and reporting processes for events for accurate revenue and expense reporting and forecasting. Oversees and directs the details of pre and post-meeting financial reporting.
  •        Customer/Member Service: Ensures an overall system to provide an efficient and effective customer service response system for all inquiries regarding ACI-NA meetings and events.
  •        ACI-NA Annual Conference: Responsible for housing, registration, transportation, and special events for the Annual Conference. Works collaboratively with the Senior Director of Conferences to ensure smooth implementation and planning of selected special events. Oversees staff housing, logistics, and vendor management.  
  •        Strategic Initiatives: Supports the development and implementation of a long-term strategic plan for ACI-NA events. Specific focus on operational improvement solutions that support revenue growth goals, attendee experience, and alignment with ACI-NA’s strategic initiatives.

Education and Experience Required

  •        Requires 7+ years of progressively responsible positions in association meetings, conferences, and events. Experience in city-wide and complex events is strongly preferred. Association experience is desirable, but not required.
  •        Education and experience matter to ACI-NA and a CMP, CAE or CEM are preferred. Bachelor’s degree in business, communications, or hospitality/event management preferred, a combination of education and experience in an association environment or the hospitality industry.
  •        Requires outstanding relationship and communication skills and customer service focus. 
  •        Self-motivated, detail-oriented, and strategic with proven skills in team problem-solving. Makes good judgments and quick decisions that balance many needs and goals. 
  •        Successful candidates will have a true commitment to collaboration and a positive approach to handling all level problem-solving event-related issues. Ability to improve business processes resulting in increased efficiency and productivity.
  •        Has experience working with and managing vendors and has project management skills, including effective financial and resource management.
  •        Proficiency with Microsoft Office. Expertise and awareness of numerous event technologies are vital to this role. Knowledge of iMIS or other CRM and email broadcasting software is a plus.

Key Competencies/ Knowledge, Skills & Abilities

  •        Demonstrated practical experience managing and planning large and successful events, meetings, conferences, and conventions.
  •        Effective people skills in a collaborative work environment.
  •        Strong interpersonal and relationship-building skills, especially with executive-level professionals.
  •        Creative, innovative and strategic thinker with strong attention to detail.
  •        Demonstrated ability to adapt, implement and manage change and strive for continuous improvement.
  •        Strong oral & written communication skills with experience.
  •        Ability to thrive in high-pressure situations.
  •        Ability to travel approximately 25% for work.

To Apply:

Interested applicants should send a cover letter and resume with salary requirements to Human Resources at

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