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Resident Services Coordinator

locationWinchendon, MA 01475, USA
PublishedPublished: 1/27/2023
Social Services
Full Time

Full-Time Resident Services Coordinator Administrative Assistant Position The Winchendon Housing Authority is seeking to hire a Full-time Resident Services Coordinator/Administrative Assistant.
This is a 40 hr./week position responsible to meet with elderly-disabled and family residents of both federal and state subsidized housing units to discuss needs of each resident and to improve their lives while living at the WHA.
This administrative position will include managing all WHA work orders generated in our PHA-Web software system.
Required qualifications are solid understanding of Microsoft Windows 10, Microsoft Office 365 with strong ability using Microsoft Access database software and Internet systems.
Applicant must have attained at least a High School Diploma or equivalent schooling and to have strong experience in public relations with both elderly and family clientele.
The RSC will also plan, coordinate, evaluate programs and provide detailed monthly/annual reports to WHA Director and DHCD on services provided/created for residents.
This position will work closely with WHA maintenance team to coordinate daily, weekly and monthly work order issuance and completion.
Preferred qualifications are o have some working knowledge of state and federal regulations that apply to low rent public housing, social security administration requirements and Healthcare services.
Some level of training in low-rent public housing administration.
Experience in AASC resident management software and PHA-WEB housing management software.
and bilingual ability in Spanish is preferred.
In addition to the above duties, the successful applicant in this position must demonstrate experience initiating and sustaining a high level of accountability resulting in positive outcomes for residents, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers and community organizations.
Must be self-motivated driven to succeed in all task/goals assigned or developed.
SALARY RANGE: $42K to $48K, commensurate with experience.
This position is partially funded with a 3-Year Grant from DHCD (Department of Housing and Community Development) with the possibility of an extension of the program if state budget allows.
PRE-OFFER PROCESS: A CORI/SORI background check will be completed as well as a complete physical and drug screening on the prospective candidate.
Please email to or 1st class mail your resume and 3 current letters of reference.
Please include in the subject line Resident Service Coordinator/Administrative Assistant Position and have delivered to the WHA by the end of business on Thursday January 19, 2023 to, Mr. David P. Connor, Executive Director, Winchendon Housing Authority, 108 Ipswich Drive, Winchendon, Ma.
01475. This position will remain open until filled by a qualified candidate.
WHA is an Equal Employment Opportunity, Affirmative Action (EEO/AA) employer and do not discriminate on the basis of race, color national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability in compliance with the ADA (Americans with Disabilities Act) with respect to employment opportunities.

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