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Service Advisor

companyHonda Of Tysons Corner
locationVienna, VA 22180, USA
PublishedPublished: 1/26/2023
Full Time

Ourisman Honda of Tysons Corner is seeking a Service Advisor to join our team.
The ideal candidate will flourish in a fast-paced and professional workplace. About Us In 1921, Benjamin Ourisman opened a Chevrolet dealership in Washington.
At the start of World War II, Ourisman Chevrolet was the largest auto dealer in the U.S. Today, Ourisman Automotive Group has grown to over 17 locations and is still owned and operated by the 4th generation of the Ourisman family.
Mr. Ourisman’s standards have set the bar high as “Every customer has to be completely satisfied, every time.
We want them to come back and we’ll do whatever is necessary to reach that goal.” What We Offer* Competitive Compensation* Career Growth* Mentorship Program* Paid Training* Medical, Dental, Vision* Life and Disability* 401 K* Paid VacationResponsibilities* Greet customers promptly* Obtain customer and vehicle information* Clearly report all vehicle symptoms as described by the customer* Determine and recommend maintenance base on age, mileage and history of vehicle* Prepare a complete and accurate estimate of cost for labor and parts* Establish follow up time* Monitor the progress of each vehicle throughout the day, and update customers frequently* Verify that the final invoice reconciles with the work performed on the repair order* Explain all completed work and charges to customersRequirements* Proven record of achieving exceptional customer satisfaction* Past experience as a service advisor, assistant lane manager or service consultant * Above-average energy level* A desire for a long-term career with a growing organization* Personal and professional integrity* Computer skills and willingness to learn new programsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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