field_job_occupational_field_parents_all

field_job_employment_type

job_organization_name

CSI Pharmacy is seeking a Specialty Account Manager for our Seattle territory who will be responsible for establishing and maintaining relationships with referral sources in designated sales territory/region.
Specialty Account Manager Responsibilities:
<ul>
<li>
Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.
</li>
<li>
Formulates a business plan in order to achieve and exceed forecasted annual sales revenue goals.
</li>
<li>
Actively prospect referrals from present and prospective customers.
</li>
<li>
Responsible for handling customer complaints in accordance with Company policies and advise management promptly.
</li>
<li>
Develops territory plans to obtain optimal efficiency in servicing customer needs and marketing seeking new business/customers.
</li>
<li>
Educates referral sources on all CSI services relating to customer needs and benefits.
</li>
<li>
Creates competitive strategies and routing based upon market trends.
</li>
<li>
Complies with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.
</li>
<li>
Completes and submits all required reports and administrative duties in a timely manner.
</li>
<li>
Maintains current files and other records in accordance with Company instructions and requirements.
</li>
<li>
Meets established Company standards for the following:
<ul>
<li>
Selling skills
</li>
<li>
Product knowledge/competitive knowledge
</li>
<li>
Account and territory penetration
</li>
<li>
Professional appearance and conduct
</li>
<li>
Keeping expenses within Company sales budget
</li>
</ul>
</li>
<li>
Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.
</li>
<li>
Assists management in special assignments, such as market tests, surveys, developing budgets and territory analysis in assigned areas.
</li>
<li>
Provides high quality services to the home-care patient and the home-care referral source.    
</li>
<li>
Attends and participates in conventions, trade shows and in-services relating to IV therapy.
</li>
<li>
Consistently represents the company in an ethical, professional manner. 
</li>
<li>
Maintain effective working relationship and cooperate with all personnel in the Company.
</li>
<li>
Perform other duties and responsibilities as assigned.
</li>
</ul>
Specialty Account Manager Requirements:
<ul>
<li>
Provide the highest level of professionalism, responsiveness, and communication in order to build and maintain the maximum customer base possible.
</li>
<li>
Must possess the ability to multi-task and frequently change direction.
</li>
<li>
Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to a reliable automobile.
</li>
</ul>
Specialty Account Manager Experience:
<ul>
<li>
College degree preferred or equivalent experience.
</li>
<li>
Minimum two years medical sales or equivalent experience.
</li>
<li>
Home infusion or specialty pharmacy experience a plus.
</li>
</ul>
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR237966

Personal Lines Account Manager

Insurance Account Manager

CSI Pharmacy is seeking a Specialty Account Manager for our Newark territory who will be responsible for establishing and maintaining relationships with referral sources in designated sales territory/region.
Specialty Account Manager Responsibilities:
<ul>
<li>
Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.
</li>
<li>
Formulates a business plan in order to achieve and exceed forecasted annual sales revenue goals.
</li>
<li>
Actively prospect referrals from present and prospective customers.
</li>
<li>
Responsible for handling customer complaints in accordance with Company policies and advise management promptly.
</li>
<li>
Develops territory plans to obtain optimal efficiency in servicing customer needs and marketing seeking new business/customers.
</li>
<li>
Educates referral sources on all CSI services relating to customer needs and benefits.
</li>
<li>
Creates competitive strategies and routing based upon market trends.
</li>
<li>
Complies with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.
</li>
<li>
Completes and submits all required reports and administrative duties in a timely manner.
</li>
<li>
Maintains current files and other records in accordance with Company instructions and requirements.
</li>
<li>
Meets established Company standards for the following:
<ul>
<li>
Selling skills
</li>
<li>
Product knowledge/competitive knowledge
</li>
<li>
Account and territory penetration
</li>
<li>
Professional appearance and conduct
</li>
<li>
Keeping expenses within Company sales budget
</li>
</ul>
</li>
<li>
Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.
</li>
<li>
Assists management in special assignments, such as market tests, surveys, developing budgets and territory analysis in assigned areas.
</li>
<li>
Provides high quality services to the home-care patient and the home-care referral source.    
</li>
<li>
Attends and participates in conventions, trade shows and in-services relating to IV therapy.
</li>
<li>
Consistently represents the company in an ethical, professional manner. 
</li>
<li>
Maintain effective working relationship and cooperate with all personnel in the Company.
</li>
<li>
Perform other duties and responsibilities as assigned.
</li>
</ul>
Specialty Account Manager Requirements:
<ul>
<li>
Provide the highest level of professionalism, responsiveness, and communication in order to build and maintain the maximum customer base possible.
</li>
<li>
Must possess the ability to multi-task and frequently change direction.
</li>
<li>
Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to a reliable automobile.
</li>
</ul>
Specialty Account Manager Experience:
<ul>
<li>
College degree preferred or equivalent experience.
</li>
<li>
Minimum two years medical sales or equivalent experience.
</li>
<li>
Home infusion or specialty pharmacy experience a plus.
</li>
</ul>
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR237967

<h2>Why USAA?</h2>
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special! 
<h2>The Opportunity</h2>
The Opportunity
As a dedicated Sr Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.
We offer a flexible work environment that requires an individual to be in the office 3 days per week. This position is based in one of the Tampa, FL locations. Relocation assistance is not available for this position.
<h2>What you'll do:</h2>
<ul>
<li>Investigate and determine coverage and liability, evaluates, negotiates, and settles highly complex auto claims such as comprehensive (i.e., theft and fire), collision (i.e., minimal policy limits, coverage determinations/issues, attorney representation, non-owned vehicles, mechanical breakdown, property damage lawsuits) property damage liability, uninsured motorist property damage, and rental vehicle coverages for repairable vehicles and total losses.</li>
<li>Negotiate liability for comparative negligence (claimant or adverse carrier).</li>
<li>Identify coverage concerns, reviews prior loss history, determine and create Special Investigation Unit (SIU) referrals, when appropriate.</li>
<li>Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability and analyze information obtained to establish compliance for regulatory requirements and settlement value.</li>
<li>Evaluate and negotiate settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiate any excessive storage charges.</li>
<li>Resolve claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.</li>
<li>Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions.</li>
<li>Collaborate and set expectations with external and internal business partners to facilitate claims resolution through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.</li>
<li>Apply knowledge of Auto Physical Damage to adjust claims (files with a TL, PD limits issue, PD Lawsuit, or UMPD).</li>
<li>Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li>
<li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li>
<li>Work various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li>
<li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li>
</ul>
What you have:
<ul>
<li>High School Diploma or General Equivalency Diploma</li>
<li>2 years of customer service experience.</li>
<li>1 year of experience handling low to moderately complex auto non injury liability claims.</li>
<li>Experience determining auto liability coverage.</li>
<li>Experience adjusting auto physical damage associated with injury claims.</li>
<li>Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.</li>
<li>Demonstrated negotiation, investigation, communication, and conflict resolution skills.</li>
<li>Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.</li>
<li>Ability to organize, analyze, and effectively determine risk and appropriate response.</li>
</ul>
<h2>What sets you apart:</h2>
<ul>
<li>US military experience through military service or a military spouse/domestic partner</li>
<li>Bachelor's degree</li>
<li>Active Adjuster's License</li>
<li>1-2 years recent multi-vehicle claims liability experience</li>
<li>Guidewire Claims Center experience</li>
<li>Contract Interpretation: Liability &amp; Physical Damage Coverage (Part A &amp; D) and Uninsured/Underinsured Motorists Property Damage (Part C)</li>
<li>Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits</li>
<li>Arbitration/Subrogation knowledge</li>
<li>1-2 years total loss handling experience</li>
</ul>
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $51,840 - $87,480. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

PIP Adjuster

Insurance Examiner

<h3>Job Description</h3>
Job Description
*This position is a possible hybrid position after training*
General Summary: This positionis responsible for the profitable growth of an assigned book of Healthcare Professional and General Liability business utilizing underwriting policies, guidelines, rating manual rules and insurance laws and regulations. The Underwriting Account Manager will have a thorough understanding of EmPRO’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. 

Essential Duties &amp; Responsibilities:
<ul>
<li>Underwrite accounts for the Healthcare Facilities Underwriting within the scope of assigned underwriting authority.</li>
<li>Reviews applications and financial requirements to determine acceptability of risk in accordance with EmPRO’s guidelines and standards.</li>
<li>Understands pricing components and rating methodology as well as use of the predictive modeling tools; prices risk based on financial and competitive analysis.</li>
<li>Uses all appropriate underwriting tools disciplines and knowledge of strategies to ensure underwriting guidelines are followed.</li>
<li>Strong ability to identify, analyze and solve problems as well as the ability to manage and prioritize multiple concurrent projects.</li>
<li>Review and prepare quotation proposals on submission and renewing accounts for both Healthcare Professional and General Liability. </li>
<li>Demonstrates technical underwriting skills through strategic, thorough account reviews and file documentation.</li>
<li>Keeps current on state/territory issues, regulations, and trends. </li>
<li>Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals</li>
<li>Demonstrates in-depth knowledge of EmPROs’s products and appetite. </li>
<li>Process various policy endorsements and policy issuance.</li>
<li>Produce analysis and reports on an as need basis as required.</li>
<li>Assist with claims coverage verification as needed. </li>
<li>Input account in database, enter information from application, loss runs, and other information as necessary</li>
<li>Conduct visits/meetings with our brokers &amp; clients to establish and maintains effective relationships and communications.</li>
<li>Follow-up with brokers/clients on requested documents.</li>
<li>Other duties as assigned by management.</li>
</ul>

Education &amp; Qualifications:
<ul>
<li>Bachelor’s Degree, or equivalent business experience required. NYS broker’s license desired. </li>
<li>5+ years of related hospital professional liability insurance required; general liability experience preferred.</li>
<li>Proficient in Microsoft Office Suite.</li>
<li>Knowledge of underwriting processes, coverages, and tools to gather and evaluate information in order to reach appropriate decisions on renewals and new business.</li>
<li>Must demonstrate ability to maintain an effective working relationship with other departments, employees, management, and clients.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Must be detailed oriented and have good organizational skills.</li>
<li>Ability to work without direct supervision, make independent decisions and meet specific deadlines.</li>
</ul>
The actual compensation for this position will be determined by experience and other factors permitted by law.

<h2>Why USAA?</h2>
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special! 
<h2>The Opportunity</h2>
We are seeking a dedicated Manager, Claims Operations, to lead a team of entry level Auto Adjusters. This team will handle express level Auto Non-Injury Claims.
In this role you will lead auto claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Implement process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in: Phoenix, AZ. Relocation assistance is not available for this position.
What you'll do:
<ul>
<li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li>
<li>Inspect and review quality of claim files and provide feedback to employees as appropriate.</li>
<li>Be responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.</li>
<li>Proactively find opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners</li>
<li>Create conditions for success, remove obstacles, lead and champion change.</li>
<li>Achieve optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.</li>
<li>Monitor work to ensure consistent execution of processes and adherence to guidelines and frameworks.</li>
<li>Handle escalations and makes appropriate decisions based on the policy.</li>
<li>Facilitate and guide employees through skill identification and developing for career progression.</li>
<li>Support projects by serving as a subject matter expert.</li>
<li>Hire, develop, and coach claims employees for results delivery.</li>
<li>Consistently coach employees on claims handling and find opportunities to improve overall process and engagement.</li>
</ul>
What you have:
<ul>
<li>Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li>
<li>6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.</li>
<li>2 years of direct team lead, supervisory or management experience.</li>
<li>Experience using and interpreting data to make decisions.</li>
<li>Demonstrated leadership, initiative, customer service and/or claims handling skills.</li>
<li>Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.</li>
</ul>
What sets you apart:
<ul>
<li>Current experience as a Claims Manager/Supervisor</li>
<li>Recent Claims Leadership experience</li>
<li>Experience with Auto Non-Injury claims</li>
<li>Experience coaching and mentoring newer Claims employees</li>
<li>Master’s Degree and/or CPCU or similar Claims designation</li>
<li>Experience leading large-scale projects or initiatives</li>
<li>Contact center management experience</li>
<li>US military experience through military service or a military spouse/domestic partner</li>
</ul>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $178,480.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

20 Insurance Jobs