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Job Description 
What's in it for you as a Contact Center Representative:
<ul>
<li>Hybrid position</li>
<li>Training and ongoing coaching to learn highly desired skills for career development. </li>
<li>Opportunity to be part of a growing organization where you can make an impact on members, teammates, and the community in meaningful ways.  </li>
<li>Greater Good: 16 hours paid volunteer time per year</li>
<li>Full Benefits Package: 401k, Medical, Dental, Life, 12 paid holidays, Paid Time Off</li>
</ul>
The Basics as a Contact Center Representative:
<ul>
<li>Monday - Thursday, 8:00 am - 5:00 pm</li>
<li>Rotating Fridays, 9:00 am - 6:00 pm</li>
<li>Rotating Saturdays, 9:00 am - 1:00 pm</li>
<li>Flexibility required - extended hours, based on company needs</li>
</ul>
What you'll do as a Contact Center Representative: 
In this role you'll enhance the member experience by providing top-tier service through phone and digital communication channels. You'll build strong relationships with members and offer a first call resolution approach, listen to member needs, and deliver supportive solutions.
<ul>
<li>Assist members by phone with questions regarding their accounts and offering solutions.</li>
<li>Educate members on credit union products and services.</li>
<li>Process basic financial transactions: transfers, check orders, loan payments.</li>
<li>Meet key performance indicator (KPI) metrics to maintain top-tier member support</li>
<li>Work cohesively with other departments or skilled-based team members to provide the member with solutions beyond area of expertise.</li>
</ul>
Qualifications 
Must Have as a Contact Center Representative:
<ul>
<li>2+ years in a customer service role or professional experience.</li>
<li>Must have a pleasant and professional speaking voice.</li>
<li>Confidentiality and attention to detail is a must.</li>
<li>Someone who can confidently talk with a variety of people.</li>
<li>Teachable, can-do attitude, a sense of humor :)</li>
</ul>
Nice to Have as a Contact Center Representative:
<ul>
<li>Bilingual in Spanish and English.</li>
<li>Previous Call Center experience.</li>
<li>Previous Financial Institution experience.</li>
</ul>
Additional Information 
All your information will be kept confidential according to EEO guidelines.

Contact Center Representative

Propane Sales Representative

Location: Evansville, Indiana

About Us:
Lin-Gas, Inc is a well-established family-owned propane business, headquartered in Evansville, Indiana, known for leveraging the latest technology and equipment to serve a diverse range of customers, including industrial, commercial, and home services.
Job Description:
We are looking for an experienced and dynamic Propane Sales Representative to join our team in Evansville, Indiana. In this role, you will be responsible for building and maintaining customer relationships, presenting our products and services, and achieving sales goals. Candidates must have 3 or more years prior industrial/commercial sales experience. Propane Services knowledge is a plus.
Responsibilities:
Prepare customer quotes, packages, and literature for services and equipment.
Develop professional relationships with customers.
Call on assigned accounts to assist customers and drive their success.
Achieve sales goals and targets.
Qualifications:
Knowledge of propane preferred
Strong organizational skills with the ability to meet deadlines.
Ability to work independently and as part of a team.
Excellent interpersonal and customer service skills.
Job Type: Full-time 
Pay: $70,000/yr
Benefits:
401(k) with company matc 
Health insurance
Paid sick time, vacation time, and holiday 
Bonus pay
Work Location: Evansville, IN

Propane Sales Representative

Technical Support &amp; Sales Representative- Orlando, FL
This position requires newly hired Technical Support and Sales Representatives to work in our office located at 4000 Millenia Blvd, Orlando, FL 32839.
Pay rate: Pay per experience with $20/hour Guarantee pay Base pay is guaranteed and paid bi-weekly + early access to earned pay, now available!
Make money moves with Asurion! $20 per hour is the guaranteed minimum pay. After training you will move to a Pay Per Experience model where you will get paid for each completed conversation with a customer. Our top experts make up to $32+/hour. During offline hours (meetings and coaching) you will be paid at an Hourly Rate of $20/hour.
Asurion offers affordable medical, dental and vision benefits program (Some plans average under $20/paycheck for single coverage; rates vary by location) At Asurion, we don't just provide customers with exceptional service-we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.
Our sales &amp; tech support reps are solution driven. They build authentic relationships with customers, manage one-on-one conversations via chats, emails and over the phone and get to know each customer's specific needs. Our team works hard to service and sell products that give each customer the best experience with their technology. As a sales and technical support representative, here's what you will do:
<ul>
<li>Evaluate and troubleshoot customer concerns</li>
<li>Identify technical issues, deploy solutions with efficient, clear, courteous, and accurate communication</li>
<li>Sell Asurion smart home and other products on every call</li>
<li>Explain device capabilities, wireless carrier data product offerings and company policies</li>
<li>Meet goals and grow from feedback and coaching</li>
<li>Utilize call center technology to troubleshoot, input, track and report customer issues</li>
<li>When needed, escalate calls to the appropriate tier of customer service function</li>
<li>This role will include offering multi product sales during each call</li>
</ul>
Here's what you'll bring to the team:
<ul>
<li>High school diploma or equivalent</li>
<li>Customer service experience and a high sales acumen</li>
<li>Ability to retain knowledge- Learns and memorizes product information and system tools</li>
<li>Attention to Details - Provides care and attention to every customer issue.</li>
<li>Friendly, Professional, Respectful - Projects a warm and friendly demeanor, exhibits professionalism and respect. Skilled in politely addressing customers, showing patience and empathy in resolving customer concerns</li>
<li>Flexible - Ability to meet the needs of each customer, adapting and flexing to customer needs and business needs, accordingly</li>
<li>Persuasion- Ability to address customer needs while understanding how those pertain to product offerings and sales opportunities</li>
<li>Organization - Multitasks with speed and accuracy</li>
<li>Problem Solving - Ability to efficiently resolve issues and meet customer expectations while maintaining a standard of quality customer service</li>
<li>Dedication- Reliable track record in attendance and performance</li>
<li>Ability to spend 4-8 hours per day sitting and working at a computer in a call center environment (noise levels, using headset 90% of the time)</li>
<li>Computer literacy (type 25-35 words per minute and learn call center software)</li>
<li>A passing hiring assessment (soft skill scenario modeling and product knowledge)</li>
<li>Working knowledge of (or ability to learn) multiple hardware platforms and operating systems (Windows, Android, Blackberry OS, Apple iOS, wireless technology, wireless equipment and applications)</li>
<li>Bilingual skills are a plus</li>
<li>Ability to achieve sales and customer experience goals and objectives </li>
<li>This is a sales role, team members in this role have sales activity goals that must be met to be successful </li>
</ul>
We take care of you (benefits/perks):
<ul>
<li>Competitive pay and inclusive benefits</li>
<li>Career growth opportunities</li>
<li>Ongoing training to grow your skills</li>
<li>And more! Asurion offers a wide range of perks and benefits for mental, physical and financial health</li>
</ul>
Asurion's business model is based on building lasting relationships with customers by providing products that customers need and understand. It is through the integrity that our experts display in serving, solving and selling to our customers that we create those enduring connections. In their interactions with customers, experts are expected to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values. 
#asurioncareers

Orlando Onsite Technical Support & Sales Representative

Did you just finish your master's degree? Are you just starting your career as a mental health counselor or social worker? If so, we have an exciting opportunity for you get excellent training, valuable experience, increase your clinical skills, and receive free licensure supervision!
Marion County Adult Behavioral Health hiring four mental health therapists for their expanding Assertive Community Treatment (ACT) team. In this position, you would provide mental health therapy to individuals diagnosed with serious and persistent mental illnesses (SPMI). You would get to work closely with other providers on the adult outpatient team, including other therapists, skills trainers, case managers, peer support specialists, prescribers, and supported employment and education specialists. An ideal candidate would have great communication skills, be flexible, enjoy a challenge, and have creative problem-solving skills.
An ideal candidate would appreciate diversity in their workday, enjoy being out and about in the community, believe that recovery is possible, and love working closely with a team! We offer great benefits, superb training, and provide LPC and LCSW licensure supervision.
We offer the following recruitment bonus, prorated based on FTE:
<ul>
<li>$2,000 bonus for employees new to Marion County starting on January 1, 2024, through June 30, 2025. Bonus will be included in employee's first paycheck.</li>
</ul>
For those relocating from outside of Oregon, we provide the following relocation package:
<ul>
<li>Up to $3,000 reimbursement of moving expenses</li>
<li>Relocation bonus in the amount of $3,000 (prorated based on FTE) as a one-time payment upon proof of Oregon residency. </li>
</ul>
GENERAL STATEMENT OF DUTIES 
Provide assessments and treatment of individuals and families, including groups; provide crisis assessment and intervention services and related duties as required. The primary responsibility of this class is to provide assessment and treatment services, crisis intervention, and treatment services, including intensive services, to individuals and their families with complex needs and diagnoses or to develop and implement specific services in the community.
SUPERVISION RECEIVED 
Work under a supervisor who assigns work establishes goals, and reviews the results for overall effectiveness.
SUPERVISION EXERCISED
Primary supervision of employees is not a responsibility of this classification; however, positions may act as lead workers as defined in the Marion County Personnel Rules.
Typical Duties - Duties include, but are not limited to the following
Provide behavioral health services to individuals with serious and persistent mental health conditions and co-occurring substance use disorders who are enrolled in Assertive Community Treatment (ACT), with the majority of services provided in the community (i.e., individual's homes, hospitals, jails, licensed care, shelters, etc). Services include: 
<ul>
<li>Provide intake and annual comprehensive mental health assessments, including assessing mental health and/or behavioral symptoms using a variety of standard assessment tools, individual functional skills, determining treatment needs, developing individualized treatment plans, directing provision of treatment services, and complete other related required paperwork per Office of Mental Health and Addiction Services Oregon Administrative Rules.</li>
<li>Provide individual and group therapy services to individuals using a variety of evidence-based practices as clinically indicated, which may include Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Collaborative Assessment and Management of Suicidality (CAMS), Collaborative Problem-Solving (CPI), and Motivational Interviewing. </li>
<li>Provide case management to include determining individual service needs, eligibility, and appropriateness of services; making referrals and coordinating with other agencies to obtain services and resources for individuals; and advocacy and brokerage on behalf of client to access community resources, benefits, and entitlements. </li>
<li>Provide crisis assessment and specific intervention services, which may include development of safety/crisis plans and suicide and self-harm risk assessments with supervisor oversight. </li>
<li>Provide consultation to family members and other responsible parties involved in individuals' care and well-being. </li>
<li>Work on development of individuals' natural supports.</li>
<li>May provide skills training focused on daily living and community integration. </li>
<li>Employee must be able to drive county vehicles. </li>
<li>Participate in after-hours on call rotation to provide coverage to support to individuals in crisis and to provide consultation and coordination with other agencies and providers.</li>
<li>Maintain accurate and timely clinical documentation in accordance with Federal, State, County, and treatment program requirements under the direction of the clinical supervisor. Meet performance expectations for time and billing standards.</li>
<li>Participate fully as a member of the Marion County Assertive Community Treatment (ACT) team as a supportive, reliable, positive, collaborative, and professional team member during the development of individual treatment planning, daily clinical team meetings, and client crisis intervention. Work with a team of clinicians and supervisor for clinical supervision, treatment planning, staff and departmental meetings, and trainings.</li>
<li>Other job duties as assigned by your supervisor. </li>
</ul>
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.
Requirements for the Position
EXPERIENCE AND TRAINING
<li>Master's degree in psychology, social work, recreational therapy, music therapy, art therapy or a behavioral science field; OR</li>
<li>Bachelor's degree in nursing, or occupational therapy and licensed by the State of Oregon; AND</li>
<li>One year of postgraduate degree experience in the behavioral health field.</li>
Preference
<ul>
<li>Preference points will be awarded to candidates who are LCSW, CSWA or eligible for LCSW. Qualified candidates will be eligible for licensure supervision if hired.</li>
</ul>
SPECIAL REQUIREMENTS
<ul>
<li>Must be either 1) licensed by the Oregon Board of Licensed Professional Counselors, 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment. </li>
<li>Salem Hospital Credentialing: Must possess, or obtain within 6 months of hire, Salem Hospital Privileges.</li>
<li>The finalist for this position will be required to pass a criminal history background check, including finger printing; however, conviction of a crime may not necessarily disqualify an individual for this position.</li>
<li>This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).</li>
<li>Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: <a href="http://apps.co.marion.or.us/APAP/" target="_blank">http://apps.co.marion.or.us/APAP/</a>.</li>
<li>The finalist for this position will be required to pass a criminal history background check, including finger printing; however, conviction of a crime may not necessarily disqualify an individual for this position. </li>
<li>This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: <a href="http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&amp;pid=518" target="_blank">http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&amp;pid=518</a>.</li>
<li>This assignment is represented by a union.</li>
<li>This is a full-time position, which is eligible for overtime.</li>
<li>Typical Work Schedule: Monday - Friday 8:00a.m. - 5:00 p.m., with flexibility depending upon the needs of the department and program.</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES Working knowledge of community mental health concepts and/or chemical dependency case management and treatment services; individual assessment, treatment planning and treatment protocols; mental health disorders and diagnostic classifications.
Ability to establish positive working relationships with other employees, individuals and their families, other agencies, and the public; prepare concise and complete clinical documentation related to individual treatment and progress in services in a timely and professional manner; work within a team and collaborate with team members; knowledge of and ability to act professionally with regard to a code of ethics and confidentiality.
PHYSICAL REQUIREMENTS Operates a motor vehicle; sees using depth perception; sits; stands; moves about the work area; climbs 1 floor of stairs; operates a keyboard; lifts up to 15 lbs.; pushes, pulls, carries items and moves carts weighing up to 15 lbs.; speaks with a clear and audible voice; reads a 12 pt. font; hears a whispered speech level; may work in areas exposed to dust, second hand smoke (outreach), noise, vibration or chemicals; may work in areas that are wet. 
Additional Information and/or Attachments
ACT is a multi-disciplinary treatment team that provides intensive, highly integrated, and community-based treatment services to individuals with serious mental illnesses and co-occurring disorders. Services are designed to be provided in the most integrated setting possible to maximize independence, community integration, and recovery. The ACT team takes treatment services to individuals wherever they might be their homes, shelters, sidewalks, etc. To learn more about ACT, you can visit this website: OCEACT | Oregon Center of Excellence for Assertive Community Treatment
Here's what some the ACT team members had to say: "Being on the ACT team is unlike anything else I've ever done. We meet people in some of the lowest points of their lives and empower them to build back a fulfilling existence. The work is rarely easy, but our team is incredible. I love how the ACT model has us all work closely together and focus our various skills for the benefit of an often-ignored population." - Matt
"It is meaningful to me to be a part of the team that creates continuity and to increase positive outcomes with members of the community with more obstacles than resources. They KNOW ACT will be there for them, no matter what, no matter when." - Sarah
"I enjoy working for the Marion County ACT Team because I enjoy supporting people with my lived experience and I enjoy supporting people to discover recovery and to realize their potential." - Jason
"It is never boring, there is plenty of variety and you must be content with small victories. You do develop a close bond with individuals, the caseload is small and practical tasks that set people up for wellness and finding hope." - Marlene
We offer the following retention bonus, prorated based on FTE:
<ul>
<li>$3,000 bonus after six months of continuous employment</li>
<li>$3,000 bonus after twelve months of continuous employment</li>
</ul>
We offer tuition assistance for employees interested in professional development towards a profession in behavioral health.
<ul>
<li>Up to $20,000 to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County Administrative policies regarding tuition payments. The policy can be found at: Marion County Tuition Payment Policy 303</li>
</ul>
Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits. 
Most regular positions in this classification are represented by Marion County Employees Association (MCEA). For a summary of benefits, click here. For a complete and detailed overview of the MCEA benefits package, click here, and select MCEA Benefits from the left menu or Marion County Employees Association (MCEA) from the page links. Regular and temporary employees are represented by MCEA.
Salary and benefits are subject to union contract negotiations and may change as a result.

Mental Health Therapist 2 - Assertive Community Treatment - Relocation Offered

Provide – JOB DESCRIPTION 
Director of Development 
Remote Work, Full-Time Position 
Please read the entire posting and follow the submissioninstructions. All requested items are required forconsideration.   
Provide is an equal opportunity employer. Black, Indigenous,People of color, women, LGBQIA+, Trans and Nonbinary people, andthose with disabilities are strongly encouraged to apply. Weprioritize applicants from our program states. These states areAlabama, Georgia, Kentucky, North and South Carolina, Florida,Mississippi, Louisiana, and Oklahoma. 
About Provide
Founded in 1992, Provide is a national remote-only organizationworking to ensure there is access to abortion. We envision anequitable sexual and reproductive health system that cares for thewhole person with dignity and respect, centering marginalizedcommunities where access to abortion care is restricted. 
Provide offers free professional development for healthcare andsocial service providers to give accurate, informed, andnon-judgmental referrals for abortion care. Through training andcustomized technical assistance, we partner with organizations tointegrate abortion referral practices into their standards of care.We see the potential for every person to play a role in ensuringaccessible abortion care. We focus on five of the most criticalsystems of care for people of reproductive age: substance use,domestic and sexual violence, HIV, primary care, and familyplanning. By centering client autonomy and addressing pregnancywithin the context of whole-person care, we help providersproactively and compassionately respond to their community’s needsaround abortion. 
Provide seeks a value-aligned, driven, strategic Director ofDevelopment who functions well in a remote work environment. TheDirector of Development will partner with the Executive Directorand other staff to attract the resources necessary to fuel themission of Provide. This individual will oversee and lead allaspects of development, including individual, major donors,institutional giving, and corporate sponsorshipinitiatives. 
Description
This full-time remote position is open to applicants in theUnited States only. 
Up to 30% travel is required for fundraising efforts, events,and all mandatory department and all-staffmeetings.   
Work responsibilities include, but are not limited to: 
Strategic Vision and Planning for Fund Development –40%  
Strategic Planning: Participate in ourstrategic planning processes to align fundraising efforts with theorganization's long-term goals and objectives. 
Fundraising Strategy: Develop and implementcomprehensive fundraising strategies to support the organization'sfinancial goals, including institutional and individual giving,major gifts, and corporate partnerships.
Strategic Leadership: Serve as a thoughtpartner on the organization's Strategic Leadership Team, a clusterof Provide employees, including the Executive Team, who worktogether to shape and model an equitable and inclusiveorganizational culture, ensure progress towards, and a strategicapproach to achieving Provide's internal and external goals,leading interdepartmental collaboration atProvide.   
Budgeting: In partnership with the ED and DDFA,lead revenue planning within the annual budget process and managethe Development department's yearly budget by monitoring adherenceto expenditure goals.  
Oversight and Execution of Institutional and IndividualGiving, Major Donor efforts, and corporate partnerships strategies–40%  
Donor Cultivation: Cultivate and stewardrelationships with institutional, individual, major donors, andcorporate sponsorship initiatives to maintain and expand financialsupport for the organization.
Grant Writing and Management: Identify grantopportunities, prepare grant proposals, and manage the grantapplication process, including reporting requirements andcompliance.
Event Planning: Organize fundraising events andcampaigns to engage supporters and raise funds for theorganization's mission.
Community Outreach:  Represent theorganization in the community, build partnerships with otherorganizations and stakeholders, and raise awareness about abortionaccess issues.
Data Analysis:  Analyze fundraising dataand performance metrics to evaluate the effectiveness offundraising strategies and make data-driven decisions.
Compliance:  Ensure compliance withrelevant laws, regulations, and ethical fundraising and financialmanagement standards.

Development Team Supervision and Cross-DepartmentalThought Partnership – 20%

Team Leadership: Provide leadership anddirection to the Individual Giving Manager and DevelopmentSpecialist, including setting goals, directing work plans, managingconflict, and fostering a collaborative and supportive workenvironment.
Communication: Communicate effectively withinternal and external stakeholders, including board members, staff,donors, and the public, to articulate the organization's mission,impact, and funding needs.
Professional Development: Stay informed aboutdevelopments in fundraising best practices, nonprofit management,and abortion access issues through ongoing training, education, andprofessional development opportunities.
Qualifications
Proven Experience: Minimum of 5-7 years ofexperience in fundraising, development, or related fields withinthe nonprofit sector, with a track record of successfully meetingfundraising targets and cultivating donor relationships. Priorityis given to proven experience in the reproductivehealth/rights/justice landscape or an adjacent system (DV/SA, HIV,or Substance use)
Fundraising Expertise:  In-depth knowledgeof fundraising strategies and techniques, including Institutional,individual, and Major donor, grants, corporate sponsorships, andevent planning, with the ability to develop and lead an annualfundraising plan and calendar. Additional consideration will begiven to candidates with proven experience building a corporatesponsorship plan.  
Grant Writing Skills: Strong grant writing andproposal development skills, with experience researching fundingopportunities, writing compelling grant applications, and managingthe grant application process from start to finish.
Leadership Abilities: Demonstrated leadershipexperience, including the ability to lead and motivate a team,manage conflict, set strategic goals, and manage workplans. 
Communication Skills: Excellent verbal andwritten communication skills, with the ability to articulate theorganization's mission, impact, and funding needs to a diverserange of stakeholders, including Institutional, Individual, andMajor donors, corporate partners, and the Board ofDirectors. 
Cultural Competencies: Proven ability tointegrate principles of equity not only into fundraising strategiesand donor engagement practices, fostering an inclusive andculturally competent approach to donor relations, but also withinteam supervision, strategic planning, internal collaboration, andpolicy building. 
Analytical Skills: The ability to analyzefundraising data and metrics to evaluate the effectiveness offundraising strategies to identify trends and make data-drivendecisions to optimize fundraising efforts and forecastrevenue. 
Strategic Thinking: Strategic mindset with theability to participate in strategic planning processes, alignfundraising efforts with organizational goals and objectives, andadapt fundraising strategies in response to changing priorities andopportunities.
Team Player: Collaborative approach toleadership with the ability to work as part of a highlycollaborative organizational culture, building partnerships withother departments and stakeholders, and contributing to a positiveand supportive work environment.
Passion for the Mission: Genuine commitment tothe organization's mission and values, and a passion forreproductive rights and abortion access issues, and the ability toinspire others to support the organization's cause.
Salary and Benefits
The Director of Development position is full-time, with a salaryof $98,000.  
An important note about equitable pay and the posted salary: Itis well-researched and documented that the salary negotiationprocess is uncomfortable at best and inequitable at worst. Provideis committed to fairly and equitably compensating our team membersfrom day one. Therefore, the posted salary and benefits package isour best offer. We have done considerable research to ensure thesalary offered for this position is within the industry range forthe skill set and experience we seek. It’s important to understandthat there will be no salary negotiations should we extend an offerof employment. We live by this practice as a demonstration to otherorganizations that equitable, transparent, and upfrontconversations about salary attract well-qualifiedtalent.  
Provide offers a generous benefits package beginning on day one,which currently includes:  
<ul>
<li>Group health, dental, and vision insurance with Blue Cross BlueShield of Massachusetts</li>
<li>Unlimited Paid Time Off – We highly encourage you to take timeoff to rest and prioritize wellness</li>
<li>Plus 16 paid Provide holidays</li>
<li>Plus, Additional wellness days</li>
<li>Plus, One week off in the Spring</li>
<li>Plus, One week off in the Summer</li>
<li>Plus, one week off in the Fall</li>
<li>Plus, two weeks off in the winter</li>
<li>Plus, sabbatical leave after five years</li>
<li>12 weeks of paid parental leave</li>
<li>Employer paid long and short-term disability</li>
<li>Employer paid basic life insurance</li>
<li>403b retirement plan with 3% employer contributions after six(6) months of employment.</li>
<li>Child and pet care stipends during Provide travel</li>
<li>Employee Assistance Program</li>
<li>$75 monthly stipend for phone</li>
<li>$75 monthly internet</li>
<li>$1500 plus time off for professional development</li>
<li>MacBook Air, keyboard, mouse, monitor, and necessary adaptorsto stock your workspace</li>
<li>$350 Productive Workspace allowance during the first year, $150each year after</li>
</ul>
Location
Provide staff are remote workers, and we do not have a physicallocation. This remote position is only for applicants based in theUnited States who can work with others on a remote team.

About the Hiring Process
Selected candidates can expect one 60-minute screening and twoone-hour-long ‘deep dive’ panel interviews with various Providestaff. Final candidates will be asked to submit a technicalexercise relevant to the position. Specific instructions will beprovided to finalist candidates. Final candidates will becompensated $200 for time spent on the technical exercise.
  
Timeline
<ul>
<li>Screening interviews will be on a rolling basis beginning onMay 7th, with the final interview and technical presentations to becompleted by June 14th.</li>
<li>Provide will extend an offer no later than June 17th</li>
<li>The start date is July 8th.</li>
</ul>

How to Apply
To apply, please follow the link to our online applicationportal. Please submit your resume, letter of interest, a grantwriting example, and a list of your fundraising successes. Allitems are required to be considered for the position. Pleasecombine all items into one PDF packet for uploading. We realizesome grant information may be confidential; therefore, we willaccept minor redactions to honor that confidentiality. 
No phone calls, please. Interested candidates are encouraged toapply immediately. All applicants will receive a statusnotification as they move through the process.  
Equal Opportunity Employer
Provide is committed to providing an environment of mutualrespect where equal employment opportunities are available to allapplicants without regard to race, color, religion, sex, pregnancy,national origin, age, physical and mental ability, marital status,sexual orientation, gender identity, gender expression, geneticinformation, military and veteran status, and any othercharacteristic protected by applicable law. Provide believes thatdiversity and inclusion among our team are critical to our successas an organization, and we seek to recruit, develop, and retain themost talented people from a diverse candidate pool.

Director of Development

Are you looking to make an impact in your community? Join the team at Marion County Health &amp; Human Services as a Bilingual Public Health Worker 3. If you are passionate about making a difference and helping to stop the spread of sexually transmitted diseases, this may be the job for you. We are looking for a Bilingual candidate who has experience in case management, is collaborative, flexible and possesses excellent communication skills.
Some of the key responsibilities of this position include: 1. Provide client centered counseling on reducing risks of acquiring STIs. 2. Interview individuals diagnosed with reportable STI/HIV to identify others at risk for infection. 3. Perform Rapid HIV/Syphilis testing. 4. Offer free STI testing at events throughout the community.
If you are looking for a career, not just a job, we look forward to speaking with you!
This position works from our administrative offices in Salem, Oregon. 
GENERAL STATEMENT OF DUTIES Assures the health and social service needs of a specific population are being met primarily through community outreach, visits to other agencies, and direct contact with allied health provider offices. In partnership with a health professional, assists with case management functions. Provides information and education on health-related issues. May act as an interpreter for clients.
SUPERVISION RECEIVED Works under the general direction of a health services professional and/or supervisor, who assigns work, establishes goals and reviews the results obtained for overall effectiveness.
SUPERVISION EXERCISED Supervision of other employees is not a responsibility of positions in this class.
Typical Duties - Duties include, but are not limited to the following
Disease Surveillance Investigation and Partner Services
<ul>
<li>Receive reports of STI's/HIV that require an interview and public health follow-up.</li>
<li>Initiate investigation within 48 hours of case assigned workable contacts.</li>
<li>Interview individuals diagnosed with reportable STI/HIV to identify others at risk for infection.</li>
<li>Identify, locate, notify &amp; refer for examination and or/ treatment sex partners of person infected with a sexually transmitted disease(s) including field visits to locate individuals who are hard to reach.</li>
<li>Effectively utilize telephone calls, text messaging and letters to confidentially locate individuals with a reported STI or HIV diagnosis.</li>
<li>Provide client centered counseling on reducing risks of acquiring STI's in the future.</li>
<li>Coordinate referrals for other services as appropriate.</li>
<li>If appropriate, make appointments for sex partners to be seen at a county health department clinic.</li>
<li>Effectively utilize ORPHEUS database for casework and surveillance</li>
<li>Accurate completion of entries of required data into ORPHEUS</li>
<li>Conduct EISO Orpheus data audit and monitoring.</li>
<li>Update and Maintain case tracking sheet in Excel.</li>
<li>Coordinates with OHA and community partner regarding the Not in Care list</li>
</ul>
Community Outreach Testing Sites
<ul>
<li>Utilizes a variety of communication strategies to engage the target population.</li>
<li>Assists clients with forms (consent, HIPAA, demographics, history, ROI) as needed.</li>
<li>Perform Rapid HIV /syphillis testing.</li>
<li>Assists RN to collect lab specimens, blood draw, urine, swabs.</li>
<li>Check temperatures every hour for Rapid HIV/Syphillis test kits and Rapid HIV/ syphillis test controls.</li>
<li>Help assure that outreach materials and supplies are stocked and ready for outreach events.</li>
<li>Helps ensure that forms and brochures are up to date. </li>
<li>May assist in driving the mobile outreach van.</li>
<li>Assist with cleaning and maintenace of mobile outreach van.</li>
<li>Drive to outreach service locations, attend meetings, participate in health fairs, etc.</li>
<li>Tracks and reports data to meet funding requirements, inform decision makers and other stakeholders.</li>
<li>Tracks and reports outreach activities</li>
<li>Maintains master tracking sheet for Public Health Division participation in community health events.</li>
<li>Enter data entry into Evaluation Web, a federal HIV testing database.</li>
<li>Assists with inventory distribution, tracking and documentation for test kits, condoms distribution, gift cards, etc. </li>
</ul>
Health Promotion and Community Engagement
<ul>
<li>Implement activities planned by program coordinators for STI/HIV/EISO Clinic services to develop, implement, and maintain a data driven, culturally appropriate community outreach plan to at risk populations and the agencies/providers serving them.</li>
<li>Participate in the development and implementation of new models of health promotion including but not limited to effective behavioral interventions for community and individual behavior change.</li>
<li>Shares mission and values with collaborating organizations, the community, and advocates for needed services and future direction of services.</li>
<li>Stays current on HIV prevention and interventions; meet performance standards and deadlines set forth by county program and partnering agencies regarding quantity, timeliness, and quality works, maintain clinical records in accordance with Federal, State, County Health, and program requirements under the direction of the facilities clinical supervisor.</li>
</ul>
*Periodically flexes schedule to provide services outside of normal Monday-Friday 0800-1700 business hours
<ul>
<li>May be required to flex time or work additional hours on weekends or evenings to accommodate business needs. </li>
<li>Assist with Spanish interpretation and translation.</li>
<li>May assist in providing clinic services.</li>
<li>Other duties as assigned by your supervisor.</li>
<li>Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training. </li>
</ul>
Requirements for the Position
EXPERIENCE AND TRAINING
<li>Graduation from high school or GED; AND</li>
<li>Associate degree in social sciences, a health occupation, mental health or related field, with two (2) years' experience in community health, medical, mental health, or alcohol/drug services or other related fields; OR</li>
<li>Four (4) years in community health, medical, mental health or alcohol/drug services or related advocacy, health education or other related fields with the culture of the population being served, OR</li>
<li>Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.</li>
SPECIAL REQUIREMENTS
<ul>
<li>This position provides services to monolingual Spanish-speaking clients; therefore, fluent bilingual Spanish/English skills are required. An additional 5% will be added to the hourly wage as compensation for this skill. Finalist will be required to pass a verbal and written Standardized Language Fluency Assessment as part of the hiring process.</li>
<li>Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: <a href="http://apps.co.marion.or.us/APAP/" target="_blank">http://apps.co.marion.or.us/APAP/</a>.</li>
<li>If personal vehicle is used, must possess and maintain proof of personal automobile liability insurance, at a minimum, in the amount required by Oregon Law [ORS Chapter 806].</li>
<li>The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.</li>
<li>This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).</li>
<li>This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: <a href="http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&amp;pid=518" target="_blank">http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&amp;pid=518</a>.</li>
<li>This assignment is represented by a union.</li>
<li>This is a full-time position, which is eligible for overtime.</li>
<li>Typical Work Schedule: Monday through Friday, 8:00 am - 5:00 pm, with flexibility depending upon the needs of the department and program. </li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of the culture of the clients being served, and language, for bilingual positions, social services and community resources.
Skills and ability to communicate clearly and effectively with clients, staff and the public; possess good decision making and advocacy skills; practice successful negotiation and persuasion skills; match resources with needs; develop meaningful therapeutic relationships with clients; relate well to a wide variety of people of varying ages, socioeconomic backgrounds and needs; apply concepts of cultural sensitivity; exercise independent judgment and make decision within established policies and procedures; prepare and present effective written and verbal reports; relate effectively with community agencies and resources and to function as a team member; act in a professional manner and maintain professional working relationships; operate effectively computer software and other office equipment; possess strong coping skills necessary to deal with frustrating situations or difficult clients; work hours conducive to reaching the identified population, which may include evenings and weekends.
PHYSICAL REQUIREMENTS Operates a motor vehicle; sees using depth perception; stands; sits; moves about the work area; bends forward; lifts up, pushes, pulls up to 20 lbs.; moves carts weighing up to 30 lbs.; carries items weighing up to 20 lbs. for up to 20 feet; operates a keyboard; speaks clearly and audibly; reads a 12 pt. font; distinguish colors and shades; uses depth perception; hears a normal level of speech; works in areas that may be exposed to heat, cold, humidity, dust, chemicals, smoke, noise, exposure to cleaning disinfectants, and works in areas that may be uneven. 
Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits. 
Most regular positions in this classification are represented by Marion County Employees Association (MCEA). For a summary of benefits, click here. For a complete and detailed overview of the MCEA benefits package, click here, and select MCEA Benefits from the left menu or Marion County Employees Association (MCEA) from the page links. Regular and temporary employees are represented by MCEA.
Salary and benefits are subject to union contract negotiations and may change as a result.

Bilingual Public Health Worker 3 - Health and Human Services

Risk Manager, Insurance and Loss Exposure Programs
Valley Water
Salary: $164,320.00 - $209,892.80 Annually
Job Type: Full-Time
Job Number: 01770-E
Location: CA, CA
Department: Office of District Counsel
Closing: 4/14/2024 11:59 PM Pacific
Description
Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.
Overview: Valley Water's Risk Manager oversees the Risk Management program and staff which reside within the Office of the District Counsel. The Risk Manager manages, plans, and oversees the insurance and claims/liability programs and advises the business on indemnification and risk allocation matters. This position interfaces closely with business units across the organization and at all levels, including with senior leadership and, occasionally, the Board of Directors.
About Valley Water: Valley Water is a public agency headquartered in San Jose, CA which manages an integrated water resources system that includes the supply of safe, clean water, flood protection and environmental stewardship of streams on behalf of Santa Clara County's approximately two million residents. Valley Water manages 10 dams and surface water reservoirs, three water treatment plants, an advanced recycled water purification center, a state-of-the-art water quality laboratory, nearly 400 acres of groundwater recharge ponds, and more than 275 miles of streams to serve nearly two million people in Santa Clara County, which stretches 1,300 square miles and encompasses 15 cities and unincorporated areas.
Valley Water is governed by a seven-member publicly elected Board of Directors and has an annual budget of $857 million.
Key Responsibilities include, but are not limited to:
<ul>
<li>Manage the self-administration of Valley Water's liability and property self-insurance and insurance, and loss exposure programs including investigation analysis and settlement of claims and litigation.</li>
<li>Participate in the management of legal matters including defense strategy, setting cost allocation amounts and formulas, independently setting and monitoring claims reserves, and presenting claims to and negotiating with excess insurers.</li>
<li>Analyze and evaluate functions and activities for loss exposures; advise and instruct management and staff on identifying and effectively dealing with complex risk exposures and technical risk transfer issues.</li>
<li>Review, discuss, explain, and approve Certificates of Insurance and endorsements; develop and maintain a Certificate Tracking Database.</li>
<li>Administer contractual risk transfer program; develop and implement insurance standards; examine and interpret written agreements to determine and assess contract and permit insurance requirement indemnification issues, limitations on liability provisions, waivers, and job shutdowns; work with vendors and community members on insurance issues.</li>
<li>Negotiate the placement and provisions of Valley Water property, excess liability, auto, professional liability, workers' compensation, non-owned aircraft, cyber, and crime insurance; direct application process, property valuation updates, and broker marketing and insurance review; meet with underwriters; analyze complex coverage issues and negotiate broker and third-party administrator contracts.</li>
<li>Direct actuarial studies for self-insurance programs; collect and analyze loss and reserve data; determine assumptions and advise actuaries on anomalies; analyze actuarial study data and make recommendations for corrections.</li>
<li>Direct the submission of property and excess liability claims to insurers; identify and deal with coverage issues internally or through coverage counsel; recommend insurer settlements.</li>
<li>Perform on-site inspections and investigations with staff, attorneys, underwriters, brokers, and other public agencies to identify and review loss exposures and causal factors; perform stakeholder review of policies and procedures for risk assessment.</li>
<li>Identify and direct subrogation or recovery activities against persons and entities responsible for damage to property or liability losses.</li>
<li>Represent Valley Water to insurance brokers and service providers, underwriters, actuaries, external legal counsel, vendors, other public agencies, and customers/constituents.</li>
<li>Provide training to staff on a variety of topics, including insurance, contractual risk transfer, and risk analysis.</li>
<li>Perform other duties as assigned.</li>
</ul>
Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
Ideal Experience:
<ul>
<li>Five (5) years of risk management experience, preferably overseeing a risk management program.</li>
<li>Experience managing liability property self-insurance and insurance, and loss exposure programs including investigation analysis and settlement of claims and litigation.</li>
<li>A minimum of two years of experience supervising risk management staff (regular, temporary, contract, and/or interns), including responsibility for employee evaluations, salary decisions, hiring, disciplinary actions, and work schedules.</li>
</ul>
Ideal Skills and Abilities:
<ul>
<li>Administer complex, technical, and sensitive risk management programs in an independent and cooperative manner.</li>
<li>Focus on quality and timeliness.</li>
<li>Adept at working with cross functional teams and senior leaders.</li>
<li>Political savvy.</li>
<li>Excellent communication, presentation, organizational, and analytical skills.</li>
<li>Use information to develop self-insured retention levels, cost allocation amounts, and formulas.</li>
<li>Collect and analyze loss runs and reserve data, review and analyze financial and actuarial reports, and make recommendations for corrections.</li>
<li>Conduct risk inspections and accident investigations, including conducting interviews, collecting, and analyzing evidence, making determinations, drafting report, and defending findings.</li>
<li>Evaluate and develop improvements to risk management operations, procedures, policies, or methods.</li>
<li>Conduct risk management research, evaluate alternatives, make sound recommendations, and prepare effective staff reports.</li>
<li>Establish and maintain a variety of risk management program filing, record keeping, and tracking systems.</li>
<li>Organize and prioritize a variety of risk management programs, services, and multiple tasks in an effective and timely manner.</li>
</ul>
Ideal Knowledge:
<ul>
<li>Legal requirements of claim processing including sufficiency, timeliness, and response.</li>
<li>Principles and practices of claims investigation, evaluation, and valuation.</li>
<li>Insurances, such as general liability, property, workers' compensation, cyber, crime, errors, and omissions, auto and non-owned aircraft policies, insurance industry, certificates of insurance, limitation of liability issues, and complex coverage issues.</li>
<li>Legal system, court system, and litigation system, including discovery, court hearings, settlement negotiations, and legal strategies.</li>
<li>Organization and quality management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of risk management programs.</li>
<li>Principles and practices of risk management program budget development and administration, contract negotiation and management, and sound financial management policies and procedures.</li>
<li>Practices of researching risk management issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports.</li>
<li>Fluency with common business and risk management software.</li>
</ul>
Ideal Training and Education:
<ul>
<li>Equivalent to graduation from an accredited four-year college or university with major coursework in risk management, business or public administration, or a related field.</li>
</ul>
Required License or Certificate

<ul>
<li>Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. </li>
<li>A valid Certified Risk Manager (CRM) certification from the National Alliance for Insurance Education &amp; Research (NAIER), Institute of Crisis &amp; Risk Management (ICRM), Associate in Risk Management (ARM) Insurance Educational Association, RIMS-Certified Risk Management Professional, or similar accredited risk management institution is desired.</li>
</ul>
To review the Job Description, please click <a href="https://apptrkr.com/get_redirect.php?id=5120136&amp;targetURL=https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/JD%20Risk%20Manager%205-2019.pdf" target="_blank">here</a> <a href="https://apptrkr.com/get_redirect.php?id=5120136&amp;targetURL=https://get.adobe.com/reader/" target="_blank">(Download PDF reader)</a>
Risk Management Unit (Position Code 524)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. 
This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit <a href="https://apptrkr.com/5120136" target="_blank">https://www.governmentjobs.com/careers/scvwd/jobs/4429673/risk-manager</a>
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Risk Manager, Insurance and Loss Exposure Programs

<h3>Job Description</h3>
Cardiology Consultants of Philadelphia is a professional medical organization committed to the healing mission of Medicine. CCP specializes in providing comprehensive cardiology care and currently has 40 locations throughout the Philadelphia area. We are currently hiring for a full-time phone operator to work at our Center City, Philadelphia, PA office.
Please note this role is entitled to a $500 sign-on bonus. 
Responsibilities
<ul>
<li>Receives, places, and transfers telephone calls using appropriate phone etiquette</li>
<li>Records and communicates all messages in an accurate, concise, and timely manner, using appropriate medical terminology and abbreviations, and appropriate EMR workflows for "phone notes".</li>
<li>Routes emergency calls appropriately.</li>
<li>Pages individuals to inform them of telephone calls, using paging and interoffice communication equipment.</li>
<li>Maintains an accurate listing of physician phone numbers, fax numbers, and addresses.</li>
<li>Performs clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail when required.</li>
<li>Ability to make appointments in GPMS</li>
</ul>
Requirements
<ul>
<li>Must have experience in a medical office setting, preferably in Cardiology</li>
<li>Must have the ability to multitask</li>
<li>Computer knowledge is a must</li>
<li>Experience with an EMR system is a plus</li>
<li>Must be well-spoken, friendly, and outgoing</li>
</ul>
Benefits:
Cardiology Consultants of Philadelphia provides medical, vision, dental, 401k, profit sharing, LTD, generous PTO, and paid holidays.
*If you are hired, and assuming your employment is in good standing, you will receive the sign-on bonus. The bonus will be paid to you no later than 30 days following your start date. In the event that you voluntarily terminate your employment or the Company terminates your employment for cause within 6 months of your date of hire, you will be required to repay the full amount of your sign-on bonus.

Call Center Representative

<h3>Job Description</h3>
Job Title: Call Center Representative
Job Summary:
As a Call Center Representative, you will be the first point of contact for customers seeking assistance with products or services. Your primary responsibility will be to handle inbound and outbound calls in a professional and courteous manner, addressing customer inquiries, resolving issues, and providing information. You will represent the company by delivering exceptional customer service and ensuring customer satisfaction.
Responsibilities:
<ol>
<li>Answer incoming calls promptly and professionally.</li>
<li>Respond to customer inquiries regarding products, services, billing, and technical issues.</li>
<li>Provide accurate information and guidance to customers.</li>
<li>Resolve customer complaints and concerns efficiently and effectively.</li>
<li>Perform outbound calls for follow-ups, surveys, and other customer-related activities.</li>
<li>Meet or exceed performance targets, including call handling metrics, customer satisfaction ratings, and quality standards.</li>
<li>Collaborate with team members and other departments to ensure seamless customer experiences.</li>
<li>Participate in ongoing training and development programs to enhance skills and knowledge.</li>
</ol>
Requirements:
<ol>
<li>High school diploma or equivalent.</li>
<li>Excellent communication skills, both verbal and written.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Ability to remain calm and courteous under pressure.</li>
<li>Proficiency in basic computer skills and familiarity with call center technology.</li>
<li>Positive attitude and willingness to learn and adapt.</li>
<li>Ability to work independently as well as part of a team.</li>
<li>Commitment to providing exceptional customer service.</li>
</ol>
Benefits:
<ol>
<li>Competitive salary commensurate with experience.</li>
<li>Health insurance coverage.</li>
<li>Retirement savings plan options.</li>
<li>Paid time off and holiday pay.</li>
<li>Positive and inclusive work environment.</li>
<li>Employee discounts on company products or services.</li>
</ol>

<h3>Job Description</h3>
Salary: $15.00/hr.
Who We Are 
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in New Orleans. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only call center representative they’ll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. 

What We Offer
<ul>
<li>100% Paid Medical Insurance (employee only coverage).</li>
<li>We offer Dental, Vision, Life insurance, Short-term Disability, and more.</li>
<li>401k Plan with a 4% company match.</li>
<li>A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Keefe’s A/C, Heating &amp; Electrical.</li>
</ul>
The Big Task
You will promote customer satisfaction by converting incoming/outgoing customer calls into booked service appointments.

Key Sub Tasks
<ul>
<li>You will need to learn the call script in order to sound professional and authentic when speaking with our customers.</li>
<li>Participate in training so that you grow and develop as a professional. </li>
<li>Maintain and update our customer database with complete and accurate information. </li>
</ul>
<ul>
<li> Maintain communication with dispatch and your manager.</li>
<li> Ability to multi-task.</li>
<li> All other duties assigned.</li>
</ul>

Required
<ul>
<li>Must be able to work Monday - Friday, between 7am - 7pm and Saturdays between 7am - 6pm</li>
<li>Bilingual in English and Spanish a plus.</li>
</ul>

Desired Skills and Experience
<ul>
<li>If you can achieve the above and you find it fun and challenging - you have just the right amount.</li>
</ul>

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Keefe’s A/C, Heating &amp; Electrical by visiting <a href="http://www.keefes.com" target="_blank">www.keefes.com</a> . 

Must be able to pass a background check, and drug tests prior to and throughout employment. Long-Term Employment Opportunity.

EOE

2,668 Call Center Representative Jobs