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<h3>Job Description</h3>
 Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 3rd shift schedule which could include holidays and weekends.  
Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.

Your essential functions will include:
<ul>
<li>Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately</li>
<li>Answers the multi-line telephone system</li>
<li>Ensures confidentiality of customer information at all times</li>
</ul>
Minimum Requirements
<ul>
<li>High School Diploma required, some college Preferred</li>
<li>1-3 years’ work experience</li>
<li>Type 30 + words a minute</li>
<li>Must be able to prioritize and multi task</li>
<li>Must be able to follow written and verbal instructions</li>
<li>Ability to perform duties with a high degree of urgency and accuracy</li>
<li>Good interpersonal communication and organizational skills</li>
<li>A positive attitude of teamwork and continuous improvement</li>
<li>Candidates must complete a pre-hire assessment for typing</li>
<li>Those selected will complete a paid training class and must pass a final exam certifying their skill as a SES Alarm Monitoring Operator</li>
</ul>
Securitas offers comprehensive benefits including:
<ul>
<li>Opportunity for annual merit pay increases</li>
<li>Paid company training</li>
<li>Medical, Dental, Vision, and Life Insurance</li>
<li>Company Paid Short Term and Long-Term Disability</li>
<li>401K with 60% Match up to 6% of salary</li>
<li>Paid vacation, holiday and sick time</li>
<li>Educational Assistance</li>
<li>Exceptional growth opportunities</li>
<li>Wide variety of employee discounts on travel, equipment, and more!</li>
</ul>

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Call Center Representative

<h3>Job Description</h3>
Job Description
Maki Heating &amp; Air Conditioning, LLC is looking for an experienced Call Center Representative to join our team.
Job Title: Call Center Representative Location: Auburn, CA Pay: $19 - $23 /hr (DOE) Schedule: Monday - Friday, 8:00 AM - 4:00 PM, flexible Position Type: Full-time Benefits: Paid Sick Leave, holidays, vacation, sick leave, as well as Medical, Dental and vision, plus 401K with 100% employer match.
Call Center Representative Position Summary: The Call Center Representative provides support for the service and sales team by calling prospective clients and scheduling appointments for them.
Job Functions:
<ul>
<li>Provide complete and accurate information about Maki’s products</li>
<li>Encourage customers to submit online reviews and refer their friends and family</li>
<li>Become an expert of our market area and of customer needs</li>
<li>Answer, screen, and direct phone calls to the appropriate staff member</li>
<li>Take messages and schedule appointments for the sales team</li>
<li>Perform general administrative and clerical duties such as filing, record keeping, copying, etc.</li>
<li>Inbound calls</li>
<li>Other duties as assigned</li>
</ul>

2,478 Call Center Representative Jobs